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Coach Me 平台與客戶協議 Client Agreement

尊敬的客戶:

歡迎您成為 Coach Me 平台的會員。為了確保我們的合作關係建立在互信、透明和雙方權益得到保護的基礎之上,我們特此訂立本協議:

一、保密條款:

1. Coach Me 平台承諾將對您提供的所有個人信息和教練諮詢過程中涉及的資料嚴格保密,除非得到您的明確授權或法律要求,否則不會向任何第三方洩露。

2. 未經您的同意,平台不會在任何公開場合披露您的個人信息或身份。

3. 平台承諾不會利用您的信息從事任何不當商業行為或侵犯您合法權益的活動。

二、教練專業守則:

1. Coach Me 平台聘用的教練將以尊重、公平和同理心的態度對待每一位客戶,並以客戶的最大利益作為行事準則。

2. 教練會鼓勵客戶作出有助於自身全面發展的選擇,但絕不會影響客戶的價值觀、標準或個人底線。

3. 教練與客戶將保持適當的專業邊界,避免任何利益衝突的情況發生。如果發現有潛在的利益衝突,教練會主動告知並尋求解決方案。

4. 教練將以最高的誠信和責任心來履行職責,並且會持續學習和提升自己的專業能力。

5. 教練會積極尋求同儕的支持和反饋,以確保工作符合職業道德標準。

三、客戶權益保護:

1. 平台承諾按時支付教練服務費用,並確保教練服務質量符合客戶期望。

2. 如果客戶對教練服務有任何不滿或投訴,平台將及時處理並作出合理賠償。

3. 如有任何爭議,雙方應本著友好協商的態度,通過協商方式解決。

我們衷心希望通過本協議的約定,為您提供優質、放心的教練服務。如果您對本協議有任何疑問或建議,歡迎隨時與我們聯繫。

Coach Me 平台

 

Dear Valued Client,

Welcome to becoming a member of the Coach Me platform. To ensure that our partnership is built on the foundation of mutual trust, transparency, and the protection of both parties’ interests, we have established this agreement:

I. Confidentiality Clause:

  1. The Coach Me platform promises to strictly keep all your personal information and the data involved in the coaching consultation process confidential, unless we have your explicit authorization or are required by law, and we will not disclose it to any third party.
  1. Without your consent, the platform will not disclose your personal information or identity in any public setting.
  2. The platform promises not to use your information for any improper commercial activities or to infringe on your legitimate rights.

II. Professional Code of Conduct for Coaches:

  1. The coaches employed by the Coach Me platform will treat each client with respect, fairness, and empathy, and will act in the best interest of the client.
  2. The coaches will encourage clients to make choices that contribute to their overall development, but will never influence the client’s values, standards, or personal boundaries.
  3. The coaches and clients will maintain appropriate professional boundaries and avoid any potential conflicts of interest. If a potential conflict of interest is identified, the coach will proactively inform the client and seek a solution.
  4. The coaches will fulfill their responsibilities with the highest integrity and sense of responsibility, and will continuously learn and improve their professional skills.
  5. The coaches will actively seek support and feedback from their peers to ensure their work meets professional ethical standards.

III. Protection of Client Rights:

  1. The platform promises to pay the coach’s service fees on time and ensure the quality of the coaching services meets the client’s expectations.
  2. If the client is dissatisfied with the coach’s service or has any complaints, the platform will address them in a timely manner and provide reasonable compensation.
  3. In the event of any disputes, the parties shall resolve them in a friendly manner through consultations.

We sincerely hope that through the provisions of this agreement, we can provide you with quality and trustworthy coaching services. If you have any questions or suggestions regarding this agreement, please feel free to contact us.

Coach Me Platform


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